Bhagyashree Industries ("we", "us", or "our") respects your privacy. This policy explains how we handle information you share when you visit bhagyashreenet.com, contact us, or communicate with us through WhatsApp.
Information we collect
We may receive information that you choose to provide, including your name, phone number, email address, business details, delivery location, product requirements, and the contents of your messages or attachments.
When you visit the website, standard technical information such as your IP address, browser type, device, and pages visited may be processed by hosting, security, or analytics services used to operate and improve the website.
How we use information
We use this information to respond to enquiries, provide quotations, discuss products and orders, arrange delivery or service, maintain website security, and improve our website and customer service.
WhatsApp communications
If you contact us through WhatsApp, your message and contact details are processed by WhatsApp in accordance with WhatsApp's own privacy policy. We use the information you send us to respond to your enquiry and provide our products or services. Please do not send sensitive personal information through WhatsApp.
Sharing and retention
We do not sell or rent your personal information. We may share relevant information with service providers who help us operate our website, communications, logistics, or business, and when required by law. We retain enquiry and transaction information only for as long as reasonably necessary for these purposes, including accounting, legal, and dispute-resolution requirements.
Your choices
You may ask us to access, correct, or delete personal information that we hold about you, subject to applicable legal requirements. You may also ask us to stop contacting you for marketing purposes. To make a request or ask a question about this policy, contact us using the details below.
Updates to this policy
We may update this policy when our services or legal obligations change. The effective date at the top of this page shows when it was last updated.